Client Services Administrator

  • Hawthorn, Melbourne, Victoria
  • Full time
  • Corporate Services

Are you highly organised, enthusiastic and ready to make a lasting impression? We’re seeking a Client Services Administrator to be the welcoming presence and first point of contact for our firm. If you take pride in delivering outstanding client service, have a professional approach and thrive in managing a fast paced reception environment, we’d love to hear from you! 

Whether you’re looking to bring your experience in reception or front of house to a dynamic new role, or you’re keen to build a career in a professional and supportive workplace, this is an excellent opportunity to shine. 

About BG Private

BG Private is consistently listed as an AFR Top 100 Accounting Firm. We employ 100+ staff, making us one of Melbourne’s largest suburban multi-disciplinary Accounting, Audit and Advisory firms.

We partner with clients and provide exceptional service offerings. We collaborate across eight service lines and work holistically to help clients achieve their goals.

Read more about BG Private here.

The role

Client Focused Responsibilities 

  • Welcome clients and visitors warmly and professionally, leaving a positive first impression 
  • Manage reception and switchboard with confidence and efficiency 
  • Proactively assist clients with inquiries, ensuring a seamless experience 
  • Handle incoming and outgoing mail 

Reception & Office Coordination 

  • Ensure our ‘front of house’ is polished and professional at all times, including: 
  • Hospitality and greeting clients  
  • Meeting room coordination and upkeep 
  • Organising catering and refreshments for meetings 
  • Preparing tea and coffee for clients and visitors 

Administrative Support 

  • Keep client records updated and accurate 
  • Coordinate the delivery of tax returns 
  • Assist with general office duties such as filing, scanning and archiving 

What You’ll Bring to the Role: 

  • Exceptional time management and organisational skills 
  • A professional telephone manner and interpersonal skills 
  • The ability to anticipate needs and solve problems efficiently 
  • Strong computer skills (MS Office, Outlook) and adaptability to learn new systems 
  • Impeccable presentation and a proactive, can-do attitude 

Staff benefits and culture

Our people are our greatest assets, which is why we go above and beyond to ensure our staff are fulfilled and enjoy the best life can offer even when at work.

We have embraced a flexible work model to support our staff in creating a harmonious work life balance. You will be given the opportunity to work in a committed and high performing team and be mentored by industry leading professionals.

Some of the many other staff benefits are:

  • Hybrid/Flexible workplace (read our BG Flex policy)
  • BG Skills Academy to help fast track your professional development journey
  • Regular social events
  • Open bar on Fridays
  • Generously stocked kitchen
  • Weekly in-house morning teas
  • Gym membership discounts
  • Free car parking
  • Financial support to complete further studies
  • Annual flu vaccinations

Read more about our rewards and benefits.

Ready to apply?

We would love to hear from you! Apply using the form below or reach out to our HR team directly via for a discreet discussion. You can also read more about our recruitment process.

Apply now